Help centre

Money Marathon Support

Need help with an offer, proof submission, coin balance or reward link? Send the details below and we’ll investigate.

Common questions

Why is my proof pending?

Proofs may require manual review. Keep the original screenshot and watch the submission status in the app. If more information is needed, the reviewer can add a note.

Why did an offer disappear?

Offers are supplied by the live backend and can end, pause or become unavailable. Only offers shown as live should be started.

Where is my reward?

Check that your proof or redemption is approved. A Plum reward may be delivered as a link rather than a text voucher code. Open reward links only from your Money Marathon redemption history.

Can I delete my account?

Yes. Use Settings → Delete account in the Android app, or follow the web request process below.